Privacy Policy

Privacy Policy Effective Date: 11th August 2026 Last Updated:1 1th August 2026 Introduction Green Energy Lane ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing our services, you agree to the terms outlined in this policy. Information We Collect Personal Information We may collect the following types of personal information from you: - Contact Information: Name, email address, phone number, and postal address. - Account Information: Login credentials and account settings. - Payment Information: Credit card details and billing information. Non-Personal Information We also collect non-personal information such as: - Technical Information: IP addresses, browser type, and operating system. - Usage Data: Pages visited, time spent on the site, and clickstream data. How We Use Your Information We use your information for the following purposes: - To Provide Services: Process orders, manage accounts, and provide customer support. - To Improve Our Services: Analyze usage patterns to enhance user experience. - To Communicate: Send newsletters, updates, and promotional offers (you can opt-out at any time). - To Comply with Legal Obligations: Meet legal and regulatory requirements. Sharing of Information We do not sell or lease your personal information to third parties. We may share your information with: - Service Providers: Companies that perform services on our behalf, such as payment processing and order fulfillment. - Legal Authorities: As required by law or in response to legal requests. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security. Your Rights You have the right to: - Access Your Data: Request a copy of the personal information we hold about you. - Correct Your Data: Request correction of any inaccurate information. - Delete Your Data: Request deletion of your personal information, subject to legal obligations. Cookies Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: - Email: emma@greenenergylane.co.uk - Phone: 07761676142 - Address: Willows, Paignton Road, Stock Gabriel, TQ9 6SE By using our services, you consent to the collection and use of your information as described in this Privacy Policy.